“I can count on the Insight team to be professional, maintain confidentiality and give feedback in a constructive way. They’re available and approachable.”

insight Human Resources team

Click on a name to learn more about our Team!

Operations Team

Human Resource Consulting Team

Operations Team

Nancy R. Mobley, SPHR – Founder & Chief Executive Officer

Nancy Mobley 3.5x5 300dpi As Insight’s founder and CEO, Nancy enjoys bringing her vision to life - building exceptional workplaces for her clients by developing their human resources. Her passion for linking people performance to increased business performance has a proven track record, both for her clients and the Insight team.

Under Nancy’s direction, Insight has built its own exceptional workplace; one that is repeatedly recognized by The Boston Business Journal as a Best Place To Work in Massachusetts and on the national level by The Stevie Awards as Employer of the Year and as Best Overall Women-Owned Service Business. In 2006, Nancy was featured as one of six “Woman to Watch” in New England by The Boston Women’s Business Journal. Nancy takes great pride in partnering with Insight’s clients to realize their own dreams for success.

Prior to founding Insight, Nancy was a Senior Consultant and Team Manager for Watson/Wyatt Worldwide where she led complex organizations in developing effective performance strategies. Nancy began her career in HR at Prime Computer by managing strategic business partnerships, compensation, benefits, training, and employee relations functions. Nancy is recognized as a coach, teacher, and author in the area of building high performance work environments. A graduate of Wheaton College, Nancy is certified as a Senior Professional in Human Resources (SPHR) by the Society of Human Resource Management. She currently serves on the Board of The Girl Scouts of Eastern Massachusetts, which fuels her passion for developing the next generation of women leaders.

Michael D. Ward – President

Michael Ward 201 webMichael Ward has a wealth of experience in leading high growth organizations.  With considerable experience in strategic, organizational and sales force management, Michael has been the practice leader for several successful organizations.  While Michael served as the Executive Vice President of Eastern Benefits (employee benefits brokerage division of Eastern Bank) from 2004 through 2010, the organization grew over 900% and became widely regarded as one of the highest quality and top performing employee benefits brokerage firms in New England.  Prior to this, Michael was President and Founder of Harbour Benefits Insurance Brokerage, which he sold to Eastern Bank and its subsidiary Eastern Insurance LLC in 2004.  Prior to Harbour Benefits, Michael was Managing Director of the employee benefits division for a regional insurance brokerage firm and successfully grew his division by over 500% over a 5 year period.  He also worked several years as a Sales Executive for a leading national insurance company.

Michael is actively involved in several non-profit and business organizations.  He currently serves on the Board of Directors for Children's Friend and Family Services, North Shore Chamber of Commerce, and Net Atlantic, and as an Overseer for North Shore Medical Center.  He formerly participated on the boards of the Plummer Home for Boys and the Salem Chamber of Commerce and worked as the Varsity Head Baseball Coach for Salem High School (MA).

Michael has also been a member of the Broker Advisory Boards at Blue Cross Blue Shield, Tufts Health Plan, Harvard Pilgrim, Delta Dental Plan and the Massachusetts State Health Connector.  These boards work with the executive teams of the insurance companies in a consultative role with respect to product development, service initiatives and marketplace insight.

Michael has a Bachelor of Arts degree from Tufts University and MBA, summa cum laude, from Babson College 

Molly B. Lee – Controller

Molly B. LeeAs Insight’s Controller since 1999, Molly oversees the company financial activity on a day-to-day basis. She is best known for her ability to “carry a big stick” by tightly managing cash flow, financial reporting, AR/AP and Payroll. For that last reason, we at Insight worship Molly Lee! Prior to her work with Insight, Molly had ten years experience as a Financial Manager at Digital Equipment Corporation and Polaroid Corporation. She holds a Bachelor of Science degree from Babson College with a major in Finance, Investments and Economics.

 

Jane O'Connor – Senior Business Advisor

Jane O'ConnorJane is an enthusiastic, team-player who takes pride in being a part of her clients’ successes. With 15 years of account management and business development experience, Jane offers a “solution sell” to her clients. Her ability to work closely with clients to understand their unique needs, organizational culture, and short- and long-term objectives allows her to develop customized solutions to meet the individual needs of her clients.


Julie Sears – Operations Manager

Julie Sears web As Operations Manager for Insight, Julie masterfully and positively orchestrates the running of our day to day operations. She touches all aspects of our business and manages the important communication link between our staff and our clients. Utilizing her background in Customer Service and Office Management and her passion for having things run smoothly and efficiently - Julie plans, directs and oversees Insight’s infrastructure including resource allocation, contract facilitation, and IT system management. Before joining Insight she worked for an IT consulting firm located in Millis, MA, and a boutique Immigration and Corporate law firm located in Wellesley, MA.   Julie is also a Notary Public and a licensed MA Real Estate professional. 

Human Resource Consulting Team

Kendra Bissonette – Executive Recruiter

describe the imageKendra is a seasoned recruiter with many years experience sourcing for a variety of positions within professional services. She began her career in college relations, recruiting for internship and entry-level positions in accounting and auditing.  She later managed the recruiting process for both entry-level and experienced positions within administration, finance, marketing, technology and facilities.

Before joining Insight, Kendra worked for Associated Industries of Massachusetts as a Director in their Employer’s Resource Group. Prior to that, Kendra spent 15 years at Deloitte where she held various roles within human resources. As an experienced recruiter, Kendra was responsible for developing and executing sourcing strategies for various open positions in offices throughout the Northeast Region. She also held prior positions as an Administrative Support Group Manager, Human Resource Generalist and College Recruiting Manager. Kendra earned a B.A. Degree, with honors, from Stonehill College and has completed additional graduate studies in Counseling and Human Resource Management at Suffolk University.

Rebecca Blake – Client Services Manager

Rebecca BlakeRebecca has been an integral member of the Insight team in building and developing the “Insight” way since 2002. Her clients always note her warm and fun personality which she uses to build excellent client relationships. Rebecca is highly recognized for her ability to quickly address client service issues on all human capital issues, ranging from strategic to tactical.

Her knowledge of multi-state compliance issues, human resource policy and practices, and operational strategy is consistently recognized by clients for exceptional quality service. Rebecca has a flawless attention to detail and knowledge of HR compliance which puts her clients at ease. Prior to being promoted into her role as HR Consultant in 2005, Rebecca was Operations Manager at Insight, where she skillfully managed the relationship between the client and internal operations.  Prior to joining Insight, Rebecca was Business Coordinator at Brodeur Worldwide, a public relations firm focused on serving technology based businesses. Her operations experience was gained at FleetBoston and MBIA Insurance Corporation. Rebecca holds a Bachelor of Arts Degree from Manhattanville College in Purchase, NY.

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Janice Egenberg - HR Consultant

Janice Egenburg webJanice brings her enthusiasm and positive outlook to her work as a human resource professional.  She is a highly organized, detail oriented contributor who prides herself on helping her clients transition from fire-fighting to a deliberate, planned execution of HR best practices.   Her quick learning style and her team player approach allows her to easily and seamlessly implement all functions within human resources.  Janice works with her clients to identify and address the underlying issues that are impacting the organization and create sustained success.

Janice earned her Associates Degree from Marian Court College and holds a Certificate in Human Resource Management from Northeastern University.

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Melinda Keegan, SPHR – HR Consultant

Melinda Keegan webMelinda Keegan’s practical HR knowledge and excellent relationship skills is the cornerstone to her client delivery, and with several years of generalist experience she has earned a reputation as being a dedicated, innovative Human Resources professional. Specifically, Melinda’s generalist background includes employee relations, performance management, benefits, training/development and recruitment. Before joining Insight, Melinda worked for CombinatoRx, a biopharmaceutical company, where she ultimately held the position of Director of Human Resources.

During her tenure, the employee growth exceeded 300%! Here, Melinda earned the respect of the Executive Team as a key advisor during the transition from a private to a public company. Previously, she was employed by Roger Williams Medical Center where she worked in Public Relations and Development.

Melinda holds a B.S. in Health Policy & Management and Liberal Arts from Providence College and a Masters of Science in Human Resources from Suffolk University. She is also certified as a Senior Professional in Human Resources (SPHR) by the Society of Human Resource Management. Melinda is a member of the Northeast Human Resources Association and the Society for Human Resources Management. Melinda is passionate about having a hand in solving an organizational problem, easing the growing pains of a company effectively through people, finishing a project; while reaching these outcomes efficiently and feeling proud of the final result!

 

Robert Merriam, SPHR – HR Business Partner

Robert MerriamBob is skilled at quickly grasping the essentials of a business, identifying the human capital drivers in a firm, and creating ways to focus human assets on strategic objectives. He is an accomplished, senior Human Resources executive with broad strategic and tactical experience in major HR functions. Bob’s experience has exposed him to a variety of business profiles: medium and smaller-sized, privately-owned and publicly-traded, well-capitalized and highly-leveraged, union and non-union.

Bob demonstrates success at developing and implementing HR initiatives, policies, and practices that are tailored to accomplish specific, client needs. He brings to the Insight team specific strengths in benefits management, labor/employee relations, recruitment, training, organizational development, legal compliance, and safety, among others. Prior to joining Insight, Bob was Director of Human Resources for Novacel, Inc., a four-site, 400-employee, $113 million specialty manufacturing company. Previously, he served as Divisional Manager of Human Resources for Ivex Packaging Corporation, Manager of Human Resources for L&CP Corporation, and Personnel Manager for W. R. Grace and Company. Bob holds an M. B. A. from Babson College and a B. A. from the University of Vermont. He is also certified as a Senior Professional in Human Resources (SPHR) by the Society of Human Resource Management. He is a member of the Northeast Human Resources Association and the Society for Human Resources Management. Bob also serves on the Board of the Metro South/West Regional Employment Board.

Rachael Peterson – HR Consultant

Rachael Peterson webRachael aims at taking some of the “fear” out of compensation programs and works diligently to help her clients feel comfortable in the design, development and delivery of compensation programs. She is able to create solid compensation programs and breaks her “number crunching” techniques down into lay-person terms for her clients.

By developing strong client relationships and educating them on the fundamentals of compensation programs and design, Rachael is able to make her clients feel confident and knowledgeable about the “numbers and the story they tell”. This approach has allowed her clients to build strong compensation programs that focus on maintaining a competitive market position and enable them to retain and reward their most critical talent. Rachael’s experience includes corporate compensation roles at many companies in the Greater Boston area, Parametric Technology Corporation (PTC), The Foxboro Company, Kronos Inc. and Blue Cross Blue Shield of Massachusetts. She has a Bachelor’s Degree in Business Administration from Bryant College.

Stephanie Rogers – HR Consultant

Stephanie Rogers webStephanie graduated from Babson College with a dual concentration in Strategic Management and Marketing.  More recently she obtained an MBA from Bryant University’s accelerated full-time program where she was awarded the Women’s Leadership award.  Stephanie has experience in the Finance and Healthcare industries.  She holds a Massachusetts Real Estate Salesperson license and is a member of the Northeast Human Resources Association.

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Carol Salloway – Director of Talent Management

Carol Salloway003 webWith 20 years of management consulting experience, Carol provides expert level organizational development and executive coaching services to clients. She is known for her masterful skills of asking powerful questions and helping individuals and teams achieve clarity about issues, opportunities and actions that lead to results. She builds long-term and meaningful relationships with clients.

Prior to working with Insight, Carol was the Human Resource Practice Manager for 10 years at a management consulting firm (now Clark Consulting). Carol holds a Bachelors degree in Psychology from Simmons College and an MBA degree from Boston University with a concentration in Organizational Behavior. Carol is qualified in the Myers-Briggs Type Inventory (MBTI), and is certified in various 360° instruments, including the Center for Creative Leaderships’ Benchmarks, the Leadership Effectiveness Analysis (LEA), and the HayGroup’s Emotional Competence Inventory (ECI).She also utilizes the Enneagram and the PaperRoom coaching process. She is a certified coach through New Ventures West. Carol is an active member and Committee Chairperson in the Northeast Human Resources Association (NEHRA). She is also a member of the Human Resources Leadership Forum (HRLF) and the International Coaches Federation (ICF).

Nancy Saperstone – HR Consultant

Nancy SaperstoneNancy’s technical HR knowledge and excellent client relationship skills are paramount in her client delivery. With 15 years experience as a Human Resources Generalist in varying industries and size organizations, Nancy is an invaluable resource to her clients. She has worked with companies with very mature Human Resources infrastructures, such as Ernst & Young LLP and Random House, Inc., as well as start up companies, such as SmartTime Software, where she helped lay the building blocks for a successful organizational and HR philosophy, while ensuring federal and state compliance.

Whether she is tackling a difficult employee relations issue, training clients or researching a new federal law, Nancy takes on challenges eagerly and always engages herself fully. Nancy gains the trust of her clients and facilitates positive outcomes that advance organizations in the right direction. Nancy holds a Bachelor of Science degree in Human Development and a Masters of Education from Vanderbilt University. She is a member of the Society of Human Resource Management and Northeast Human Resource Association.

Amy Scannell – HR Business Partner

Amy Scannell webAmy Scannell is a seasoned HR Professional with over fifteen years of experience with a concentration in Benefits, Communications and Employee Development. In addition to her high energy and enthusiasm, Amy brings to Insight many years of generalist human resource expertise in the areas of HR communications, HR project management, process improvement, compliance, benefits, and training development and delivery. Special knowledge areas also include dealing with expatriates and developing employee health and safety initiatives.

Amy enjoys helping people, and for that reason finds HR process improvement and implementation compelling in that her knowledge can assist both employee and organizational growth. Prior to joining Insight, Amy was most recently Benefits Manager at Sentient Flight Group consolidating benefits, processes and policies for 1,800 employees nationwide. Previously, Amy was an HR Consultant at Invensys where she crafted and published HR policies and procedures, selected and implemented benefits, and managed the HR communication strategy. Prior to this assignment, Amy was the Senior Benefits and Compensation Specialist, coordinating benefits and employees’ total compensation statements, and designing wellness initiatives. At Invensys she established a reputation as a proactive, articulate, business oriented HR professional with outstanding client relationship skills. Amy’s past work experience spans education, insurance and consulting industries. Amy holds a BA from Mount Holyoke College.

Sheila Scott - HR Consultant

Sheila Scott

Sheila Scott is a Human Resource Consultant on Insight's Account Management team.  Sheila is a seasoned HR Professional with more than seventeen years of experience and a concentration in Employee Relations, Communications and Benefits.  Sheila has a flawless attention to detail and knowledge of HR programs and policies which puts her clients at ease.

Prior to joining Insight, Sheila was most recently the Human Resources Manager at Wandrian, Inc. a technology company.  At Wandrian, Sheila was a trusted business partner creating best practices and organizational efficiencies.  Sheila crafted and published HR policies and procedures created and delivered Wandrian's first corporate performance management system, managed recruitment and selected and implemented benefits.  Previously, Sheila was a Senior Human Resources Consultant at IBM Corporation's Software Group and Lotus Development Corporation.  Her progressive leadership roles at IBM and Lotus spanned all functional aspects of human resources programs including merger integration and talent retention projects.  Sheila was a sought after business partner providing advice, counsel and problem solving to a worldwide development organization including ten executives, eighty managers and over 1,000 employees.

Sheila holds a Bachelor of Science Degree from Saint Michael's College in Winooski, VT.

Mal Watlington - Senior Consultant

Nancy SaperstoneMal is an expert in human capital strategy, organization performance metrics and large group process design. His passion is helping companies capitalize on opportunities which occur at the intersection of marketplace, organization and individual performance. He is also fascinated with the potential of new media to connect people with one another across time and space.

With 30 years experience as a senior executive and consultant, Mal has gained hands-on experience in the financial services, public utility, manufacturing, pharmaceutical, transportation, petrochemical, healthcare/hospitals, high technology industries, and in higher education and government at the local and federal levels. In addition, he has direct experience in industrial and corporate sales, in both the United States and Europe. Prior to his work in private industry, he was the Program Manager and Administrative Director of the Executive Program at the University of Michigan's Graduate School of Business Administration, and held positions in city and county management in two growing metropolitan areas. Mal is on the board of strategy advisors for Industrial Revolutions LLC, a venture investment and advisory firm, is one of the founding principals of The Robb Group LLC, a revenue growth consulting firm and is founding principal of City Square Consulting, Inc. Mal served as an Associate Partner and Principal at two of the world's largest consulting firms, Accenture LLP and CSC Index. Mal holds a Bachelor of Science in Industrial Relations as well as a Masters in Public Administration from the University of North Carolina at Chapel Hill. He is Myers-Briggs Type Inventory (MBTI) certified, has developed certification programs for Stress Directions, Inc. and is an NLP practitioner.

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