Reward and Recognition 101 - Part II
Posted by Nancy Saperstone on Mon, Nov 21, 2011 @ 08:45 AM

Similar to holiday shopping, there's no one stop shopping in Rewards & Recognition programs. As you read on, think about what's going to work at your organization. Use your imagination to create a program that will work for you.
As you develop the program, there are a couple of questions you'll want to answer:
- What goals do you want the program to reinforce?
- Which employees is the program targeted at?
- What are the key measures for reward?
- What are appropriate rewards?
- How will you communicate the program and recipients?
The most common types of programs to consider are:
- Peer reward program - This type of program is designed so that coworkers and colleagues nominate peers for recognition. Typically a person in senior leadership makes the ultimate selection from these nominations, however it can also be designed so that peers also vote on the finalists (akin to American Idol).
- Nomination/Selection Committee - This type of program can be designed so that a group of supervisors, coworkers or a combination of both make nominations. It can also be designed so that another group, such as the peers, makes nominations and this committee is the one making the final selection.
- Incentive program - Typically designed to drive sales and retain customers, an incentive program is a less objective program where rewards are given designed based on meeting and achieving pre-set goals, quotas or objectives.
- Online programs - Online incentive programs are gaining popularity and can be customized to meet the organization's goals of the program. There are a variety of different programs and many can be customized to meet your goals.
Types of Rewards - The list is endless of what can be considered a reward. Again, be creative. Think about the employees and what would be valued by them.
- Cash - Who doesn't like a little extra money in their pocket? While employees will often state they want cold hard cash, giving money can get buried in with their regular compensation and the R&R program may be less effective in reinforcing behaviors. If you decide to go the cash route, think about how you can separate out the cash reward from regular pay.
- Non-cash rewards - Creating opportunities that might not otherwise be available can be desirable to employees such as offering flexible work time, a prime parking space, training or an extra day off. Non-cash rewards can also be as simple as a thank you note from a top executive or recognition at a company meeting.
- Gift cards/gift certificates - gift cards are typically the most common type of corporate reward.
- Merchandise - Company logo merchandise will further enforce loyalty to the company.
- Trophy or award - a visual keepsake of the company's appreciation can be a reminder for months to come.
- Travel - Employees will remember a trip long after the reward is over.
- Experiential - These types of rewards can range from hosting a company pizza party to sending people on elaborate experiences such as tickets to a sporting event or day of sailing lessons.
Developing a program that effectively rewards and recognizes employees can be equally powerful for the company and the employee. We'd love to hear about your Reward & Recognition and successes or failures.